Self-Service Subscription Management for GitHub Invoiced Customers

October 13, 2022

Enterprise customers, this one’s for you! GitHub Invoiced customers can now manage their Merge Freeze subscriptions completely self-service through our new customer portal. No more waiting for support tickets or billing cycles - take control of your subscription instantly.

Merge Freeze GitHub invoiced customer portal

What’s New

Before vs After

Previously: Contact support → Wait 24-48 hours → Manual processing
Now: Login to portal → Make changes → Instant activation ✅

Self-Service Capabilities

  • âž• Add/remove repositories instantly
  • 💳 Update payment methods and billing information
  • 📈 Scale up or down based on current needs

Getting Started

Where to Find It

To access the new self-service portal, follow these steps:

  1. Click your organization’s logo at the top of the Merge Freeze dashboard
  2. Select “Settings” to access your Organization profile
  3. Click “Billing Portal” on the Organization profile page
  4. Start managing your subscription

Self-service subscription management means faster changes, better cost control, and complete transparency into your Merge Freeze usage. Enterprise agility, delivered! 🚀